AI phone support for inbound calls Answer inbound calls with your knowledge.
On the Business plan, let your AI phone agent pick up inbound calls, answer from your business knowledge, and escalate to a person when a call needs one.
- What it is
- AI phone support answers your inbound business calls, responds from your business knowledge in English or Arabic, takes the caller’s details and hands the call to a teammate when a person is needed. It is the phone channel of the RagForge AI receptionist.
- Who it’s for
- Businesses that miss calls when the team is busy, on another call or closed. Available on the Business plan.
The flow
How it comes together.
How it works
Three steps, one conversation.
- 1
Call comes in
A caller reaches your connected number.
- 2
AI answers from your knowledge
The agent handles the call using your content.
- 3
Escalate to a person
A teammate takes over the live call when needed.
Why it works
Outcomes, not overhead.
Every call answered
A missed call is a missed customer — the AI picks up.
Consistent answers
Callers hear the same knowledge as your website.
Human when it counts
Hand complex calls to a person.
Questions
AI Phone Support, answered.
What is AI phone support?
AI phone support means an AI agent picks up your inbound business calls, answers common questions from your business information, takes the caller’s details and passes the call to a person when needed. For website chat and voice as well, see the RagForge AI receptionist.
Which plan includes AI phone support?
The AI phone agent is part of the Business plan, at £79/month launch price (normally £94), billed monthly.
Can a person take over an AI phone call?
Yes. A teammate can join a live call from the dashboard when a caller needs a person.
Which countries can I get a phone number in?
Phone numbers are available in the United States, Canada and the United Kingdom.
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