Lead Capture

Turn conversations into leads.

When a visitor shows real interest, the agent collects their details inside the conversation — so every promising chat or call becomes a lead you can follow up on.

Lead Capture · live
Happy to help — what’s the best email to send that over to?
sara@company.com

New lead

Sara · sara@company.com

At a glance

Lead Capture, in brief.

Type
In-conversation lead capture
Channels
Chat and voice
Trigger
When interest is clear
Result
Lead in your dashboard
Context
Linked to the conversation
Follow-up
Your team

How it works

Up and running in three steps.

  1. 1

    Visitor engages

    A chat or voice conversation gets going.

  2. 2

    Agent captures details

    When interest is clear, the agent collects the visitor’s contact details.

  3. 3

    Lead lands in your dashboard

    You see the lead and the conversation behind it.

What you get

Built to move conversations forward.

Captured in-conversation

No separate form — the agent asks at the right time.

From chat or voice

Leads come from both text and voice conversations.

Context attached

Each lead links back to the conversation.

Reviewable anytime

Leads live in your dashboard alongside conversations.

Follow up faster

Reach interested visitors while intent is high.

Works with takeover

Jump in on the best leads yourself.

Questions

Lead Capture, answered.

How does conversational lead capture work?

During a chat or voice conversation, when a visitor shows real interest the agent collects their contact details and the lead appears in your dashboard.

Does lead capture work in chat and voice?

Yes. Leads can come from both text and voice conversations.

Where do captured leads go?

Leads land in your RagForge AI dashboard, each linked to the conversation behind it.

Explore more

Works with the rest of RagForge AI.