RagForge AI vs Smith.ai Per-call answering vs a flat monthly agent.
Smith.ai’s AI Receptionist answers business phone calls, priced per call, with transfers to live North America-based receptionists. RagForge AI is an AI receptionist for your website — chat and in-browser voice — and, on Business, your phone line. Here is how they compare.
In short
Which one fits?
Smith.ai suits phone-first businesses in North America that want calls answered per call with a human receptionist as backup. RagForge AI suits businesses whose enquiries start on the website, that want chat and voice in English and Arabic on a flat plan — £19/month for website chat and voice, £79/month to add inbound calls.
Side by side
RagForge AI and Smith.ai, fact by fact.
Competitor facts are quoted from Smith.ai’s own pages, checked on 22 October 2026. Prices change; check the source before you decide.
| RagForge AI | Smith.ai | |
|---|---|---|
| Pricing model | 30-day free trial of AI chat, then flat monthly plans set up by our team: Pro £19, Business £79 (launch prices; regular £29 and £94) | Per call: Free $0 (25 calls/month, then $3.00/call); Pro from $150/month (75 calls, $2.00/call) to $500/month (300 calls); Enterprise from $500/month |
| AI agent cost | Included in the plan (trial 2,000 messages; Pro 15,000 and Business 25,000 a month); nothing is charged beyond the allowance | Included per call in the plan; extra calls $2.10–$3.00 each depending on plan |
| Website chat | Yes, in the free trial and every plan | Not part of the AI Receptionist pricing page |
| Voice AI | Yes, in the browser — Pro 60 minutes, Business 300 minutes a month | Phone calls (the AI Receptionist answers calls) |
| Phone | Yes, inbound calls on Business | Yes — the core product |
| Arabic | Yes — chat and voice in English and Arabic | “Bilingual answering” listed as a feature; languages not named on the pricing page |
| Human handover | Your team joins chat, voice or phone after the visitor agrees | Transfer to “a live North America-based receptionist — any time, day or night” |
| Billing | Billed monthly, in GBP | Monthly; prices in USD |
Choose
Pick the right tool.
Choose Smith.ai if…
Most of your enquiries arrive by phone in North America, and you want a human receptionist service behind the AI.
Choose RagForge AI if…
Your enquiries start on your website, your customers speak English or Arabic, and you want a predictable monthly price rather than a per-call bill.
Sources
Checked on 22 October 2026.
- Smith.ai AI Receptionist pricing
- RagForge AI: our pricing page. RagForge AI prices are in GBP; competitor prices are in USD as published and are not converted.
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