AI receptionist for businesses A front desk that never closes.
RagForge AI answers every website visitor by chat or voice — and, on Business, your inbound calls — in English and Arabic. It takes details, books appointments and hands over to your team when a person is needed.
- What it is
- An AI receptionist that answers customer enquiries on your website (chat and in-browser voice) and, on the Business plan, on your phone line, using your own business information.
- Who it’s for
- Businesses across the UK, the US and the GCC — property agents, hospitality brands, automotive dealers, professional firms and other service businesses — that want every enquiry answered, even when the team is busy or closed.
What it handles
Everything a front desk does first.
Greets every enquiry
Every visitor who opens the widget gets an answer straight away, at any hour, instead of a contact form or an unanswered chat.
Answers from your information
Opening hours, services, prices, policies and directions come from your own website pages and documents.
Takes the details
When someone wants a call back or a quote, the agent collects their name and contact details and saves them as a lead.
Books the appointment
It offers times from the availability you set and confirms the booking with an add-to-calendar file that includes your meeting link.
Passes to your team
For anything that needs a person, a teammate joins the conversation from the dashboard after the visitor agrees.
English and Arabic
The same receptionist replies in the language the customer uses, by text or by voice.
Channels
Where customers reach it.
One agent, one set of knowledge, across three channels.
Website chat
Text conversations in the widget on your site. Included in the 30-day free trial and every plan; lead capture and booking come with Pro and Business.
Website voice
Visitors tap Call and talk to the receptionist in the browser — no app, no phone number. Pro (£19/month, 60 minutes a month) and Business (300 minutes).
Phone calls
On Business (£79/month) the same agent answers inbound calls to a number you buy or connect in the dashboard, and a teammate can take over a live call. Phone numbers are available in the United States, Canada and the United Kingdom.
Cost
How much does an AI receptionist cost?
With RagForge AI, a 30-day free trial includes AI website chat, a website receptionist with chat and voice is £19/month on Pro, and a receptionist that also answers phone calls is £79/month on Business. These are launch prices (normally £29 and £94), billed monthly in GBP with no annual contract. Full plan details. Paid plans are set up by our team — contact us.
Options
AI receptionist, answering service or voicemail?
| Voicemail or contact form | Human answering service | RagForge AI receptionist | |
|---|---|---|---|
| Answers at 2am | No — the customer waits | Depends on the service hours | Yes, 24/7 |
| Knows your prices and services | No | Only what is in the script | Yes — from your website and documents |
| Books meetings | No | Often, by hand | Yes, with an add-to-calendar file |
| English and Arabic | — | Depends on the staff | Yes, chat and voice |
| Your team can step in live | No | By transfer | Yes, with the visitor’s consent |
| How it is priced | Free | Usually per call or per minute | Flat monthly plan from £19 after a free chat trial |
Set-up
Live in three steps.
- 1
Teach it your business
Point it at your website pages and upload PDFs such as price lists, menus or policies.
- 2
Set availability and handover
Choose your booking slots and meeting link, and who on your team can join conversations.
- 3
Paste one script tag
The widget appears on your site. On Business, connect a phone number to answer calls too.
Questions
AI receptionist, answered.
What is an AI receptionist?
An AI receptionist is software that answers customer enquiries the way a front-desk person would: it greets people, answers common questions from your business information, takes contact details, books appointments and passes the conversation to a person when needed — at any hour.
How much does an AI receptionist cost with RagForge AI?
The 30-day free trial includes AI website chat. A website AI receptionist with chat and voice is £19/month on Pro (launch price, normally £29), with 60 voice minutes a month. Answering phone calls as well needs Business at £79/month (launch price, normally £94). Paid plans are billed monthly in GBP and set up by our team: contact us.
Can the AI receptionist answer my phone line?
Yes, on the Business plan. You buy or connect a number in the dashboard and point it at your agent, which answers inbound calls in English or Arabic. Phone numbers are available in the United States, Canada and the United Kingdom.
Can it book appointments?
Yes. It offers times from the availability you set in RagForge AI, books the meeting and confirms the booking in the chat with an add-to-calendar file that includes your meeting link, and you get an email with the details.
Will customers know it is an AI?
Yes. The widget tells visitors they are talking to an AI assistant and that a member of your team may join, and voice calls start with a notice. RagForge AI never presents the agent as a human.
What happens when a question needs a person?
A teammate can join the chat, voice or phone conversation from the dashboard. The AI asks the customer first, then hands over with the full conversation history.
Built from
The RagForge AI features behind it.
Give every enquiry an answer.
30-day free trial of AI chat — no credit card required.