AI Phone Agent
Answer inbound calls with AI.
On the Business plan, connect a phone number and let your AI agent answer inbound calls using your business knowledge — in English or Arabic — and hand off to a person when a call needs one.
At a glance
AI Phone Agent, in brief.
How it works
Up and running in three steps.
- 1
Connect a number
Buy a new number or connect one through Telnyx, then point it at your agent.
- 2
AI answers inbound calls
Callers reach your AI agent, which answers from your content.
- 3
Escalate to a human
A teammate can take over a live call when it needs a person.
What you get
Built to move conversations forward.
Inbound calls answered
Your business line is always picked up.
Grounded answers
The phone agent uses the same knowledge as your website agent.
English + Arabic
Callers can be answered in either language.
Human takeover on calls
Join a live call from the dashboard when needed.
Buy or connect a number
Provision a number or bring one via Telnyx.
Business plan feature
The AI phone agent is included on the Business plan.
Questions
AI Phone Agent, answered.
What is an AI phone agent?
It is an AI agent that answers your inbound business calls using your knowledge, so callers get answered even when no one is free to pick up.
Can an AI answer inbound business calls?
Yes. On the Business plan you connect a phone number and point it at your agent, which answers inbound calls in English or Arabic.
Can an AI phone agent escalate to a human?
Yes. A teammate can take over a live call from the dashboard when a call needs a person.
What plan is the AI phone agent on?
The AI phone agent is included on the Business plan.
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