Privacy Policy

1. Information We Collect

At RagForge AI, we prioritize your data security. We collect information necessary to provide and improve our AI services, including:

• Account details (name, email address, business profile).
• Website content, URLs, and PDFs provided for AI indexing.
• Usage analytics and conversation transcripts to tune retrieval performance.

2. How We Use Your Data

Your data is used exclusively to train your specific website AI agent and provide support analytics. We do not sell your data to third parties, and we do not use your private business data to train public baseline models.

All data is encrypted in transit and at rest using enterprise AES-256 encryption standards. We perform continuous audits to guarantee your business intelligence remains private.

3. Data Control & Deletion

You maintain complete ownership of your data. You may delete indexed documents, knowledge base entries, or your entire account at any time through your dashboard. Deleted data is permanently purged from our servers within 30 days.